Terms of Service

These Terms of Service ("Terms") govern your use of PlayBook, operated by PlayBook Kids LLC ("PlayBook," "we," "us," or "our"): a free, map-based directory of local children's activities and public places, and the booking pages through which some providers take registrations and payments (together, the "Service"). By using the Service, you agree to these Terms. If you do not agree, please do not use PlayBook.

What PlayBook is

PlayBook helps you find providers (such as swim schools, sports clubs, STEM labs, and dance studios) and public places. Some providers link you to their own website; others let you book and pay on PlayBook. Either way, the activity is run by the provider, not by PlayBook, and your agreement to take part in it is with the provider.

Booking and paying through PlayBook

• When you book on PlayBook, you are buying a place from the provider. PlayBook provides the booking page and collects your payment on the provider's behalf through our payment processor, Stripe; paying us counts as paying the provider.
• The provider sets the class, its price, its schedule, any questions it asks, any waiver, and its refund policy, all of which are shown to you before you pay. Refund requests are decided by the provider under that policy.
• If a provider passes on the payment processing charge, it is shown as a separate line before you pay. Payment processing charges are not refundable; a refund returns the class fee.
• A place is held for you for a short time while you check out and is confirmed only once payment succeeds. Providers may cancel individual sessions (for example, for weather) and will tell you through PlayBook.
• Any waiver you sign is between you and the provider. PlayBook keeps the record of it.
• You must be the child's parent or legal guardian, or have their permission, to book for them, and the information you give about your child must be accurate — especially allergies and anything else a provider needs to know to keep your child safe.

Eligibility and accounts

• You must be at least 18 years old to create an account.
• You are responsible for the information you provide and for keeping your login credentials secure. You are responsible for activity that occurs under your account.
• You may sign in with email or with Google. If you use Google sign-in, you also agree to Google's applicable terms.

Provider listings and verification

Provider information is supplied by providers themselves or compiled from public sources (such as a provider's own website or public business listings), and providers are responsible for the accuracy of their listings. PlayBook does not vet, inspect, license-check, or otherwise perform due diligence on providers, and the inclusion of a listing is not an endorsement or recommendation. Where a listing displays a "Verified" badge, it means only that the provider has confirmed the listing's details with us; it is not a certification or guarantee of quality, safety, licensing, or suitability. Always confirm details — including pricing, schedules, qualifications, and safety — directly with the provider before enrolling your child.

Provider terms

If you submit, claim, or confirm a listing as a provider, you represent that you are authorized to act for that business and that the information you provide is accurate and not misleading. You grant PlayBook a non-exclusive, worldwide, royalty-free license to host, display, reproduce, and distribute that information for the purpose of operating and promoting the Service. You are responsible for keeping your listing accurate, and you may request correction or removal of your listing by contacting us. We may edit, decline, or remove any listing at our discretion, including where information appears inaccurate, outdated, or in breach of these Terms. Providers who take bookings and payments on PlayBook also agree to our Provider Agreement, which governs that relationship.

Acceptable use

You agree not to:

• Use the Service for any unlawful, harmful, or fraudulent purpose.
• Post false, misleading, infringing, or inappropriate content, or impersonate any person or organization.
• Scrape, harvest, or bulk-extract data, or interfere with or disrupt the Service or its security.
• Attempt to gain unauthorized access to any part of the Service.

Our content and intellectual property

The Service, including its design, text, graphics, logos, and the compiled directory of providers and places (the "PlayBook Database"), is owned by PlayBook Kids LLC or its licensors and is protected by intellectual property and database laws. We grant you a limited, personal, non-transferable license to use the Service for your own non-commercial purposes. You may not copy, reproduce, extract, re-use, or create derivative works from the PlayBook Database or any substantial part of the Service without our prior written permission. "PlayBook" and our logos are our trademarks and may not be used without permission.

Copyright complaints

We respect intellectual property rights. If you believe material on PlayBook, such as a photo or description uploaded by a provider, infringes your copyright, send a notice to our designated agent with: (1) your physical or electronic signature; (2) a description of the copyrighted work; (3) the URL of the material on PlayBook; (4) your contact details; (5) a statement that you have a good-faith belief the use is not authorised by the copyright owner, its agent or the law; and (6) a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorised to act for them.

Designated agent: [Name], PlayBook Kids LLC, [Postal address], [Email]

We will remove or disable access to material that is the subject of a valid notice, and we may terminate the accounts of repeat infringers. Providers whose material is removed may send a counter-notice with the information required by 17 U.S.C. § 512(g).

Third-party links and services

The Service links to third-party websites and uses third-party services (such as maps and email). We do not control and are not responsible for third-party content, products, or practices. Your use of those sites and services is subject to their own terms and policies.

Disclaimers

The Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service or any listing will be accurate, complete, uninterrupted, or error-free. You are solely responsible for evaluating the suitability and safety of any activity or provider for your child.

Limitation of liability

To the fullest extent permitted by law, PlayBook and its operators will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss arising from your use of (or inability to use) the Service or from your dealings with any provider. To the fullest extent permitted by law, our total liability for any claim arising out of or relating to the Service or these Terms will not exceed one hundred U.S. dollars (US$100). Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

Indemnification

You agree to indemnify and hold harmless PlayBook Kids LLC and its members, officers, and agents from any claims, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to your use of the Service, your content or listing, your dealings with any provider, or your breach of these Terms or of any applicable law.

Suspension and termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access to the Service, with or without notice, if you breach these Terms, if we are required to by law, or to protect the Service or other users. Sections that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, and indemnification — will continue to apply.

Changes to the Service and Terms

We may modify or discontinue the Service, or update these Terms, at any time. When we make material changes to these Terms we will update the "Last updated" date above. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

Governing law and disputes

These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. You agree that any dispute arising out of or relating to these Terms or the Service that is not otherwise resolved will be brought exclusively in the state or federal courts located in Nassau County, New York, and you consent to the personal jurisdiction of those courts.

General

These Terms are the entire agreement between you and PlayBook regarding the Service and supersede any prior agreements. If any provision is found unenforceable, the remaining provisions will stay in effect. Our failure to enforce any provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

Contact us

Questions about these Terms? You can reach us at admin@theplaybookapp.com, or by mail at PlayBook Kids LLC, 211 East 43rd Street, 6th Floor, PMB 70417, New York, NY 10017.